Frequently Asked Questions
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General
YUSR is a Dubai-licensed car rental and vehicle trading company. We run two products: Cash on Your Car (you sell us your car for cash and lease it back) and Rent-to-Own (you pick a car from our showroom and own it at the end of the term). The legal entity is YUSR CAR RENTAL L.L.C.
YUSR CAR RENTAL L.L.C is licensed in Dubai, UAE. We operate across all seven emirates.
Daily, 9 AM to 6 PM (UAE time). WhatsApp messages outside hours are answered the next morning.
Within 15 minutes during business hours from the moment you submit a form. After that, written valuations within 24 hours and offers within 24 hours of inspection.
Cash on Your Car
You sell your car to YUSR, lease it back from us for 6 months, and buy it back at the end. The car stays with you the whole time. Cash arrives within 52 hours of you submitting the application.
No. The car stays in your hands the entire 6-month term. You drive it normally. YUSR holds legal title; you hold possession and use.
It's a one-off transfer based on your car's market value. The exact figure depends on the year, model, mileage, and condition of the car, and is shared in your written offer.
Pricing is tailored to your car and chosen at offer stage. YUSR pays insurance for the term. You pay rent, fines, and routine servicing. Every number that matters is in writing in the offer before you sign.
You pay the buyback price stated in your offer and the title transfers back to your name. If you can't pay at month 6, YUSR offers extension options — speak to your account manager before the term ends.
Cars from 2016 or newer, registered in your name, and not financed or mortgaged. We verify ownership through the MOI portal as part of the inspection.
Three documents through Zoho Sign: a Sale and Purchase Agreement, a Rental Agreement, and a Future Repurchase Agreement. All signing is digital and legally binding in the UAE.
After approval, a certified independent expert inspects the car at a location convenient for you. The inspection itself takes about 30–45 minutes. Once it's done and the agreement is signed, funds are transferred. See the full process.
Yes, in most cases the term can be extended by agreement — contact us on WhatsApp before your term ends and we'll confirm the terms. Early buy-back is also possible at any time.
Rent-to-Own
You pick a vetted car from the YUSR showroom and pay a fixed monthly amount. At the end of the term, the car is yours. No bank loan, no salary transfer, no balloon payment.
It depends on the car. Many cars on /cars-in-stock are available with no down payment; others have a deposit. The exact figure is shown on each car's page.
YUSR's underwriting team. Decisions for amounts under 100,000 AED are typically issued within hours. Higher amounts may require additional review.
Contact your account manager immediately. Late payments may incur fees and, in serious cases, repossession of the car under the Rent-to-Own agreement. Communication early always opens more options than silence.
Not while the agreement is active — YUSR holds title until the final payment. Once the car is yours, you can do as you wish.
Documents & Eligibility
Emirates ID, UAE driving licence, 4-month bank statement, and (for Cash on Your Car) Mulkiya; the current insurance certificate is optional and can be sent later. For Rent-to-Own, also proof of income.
No. UAE residents with a valid Emirates ID and driving licence are eligible. Some products may have additional requirements based on residency length.
For Cash on Your Car, no — the car itself is the security and we don't pull a credit bureau report. For Rent-to-Own, we do an internal scoring that may include external checks. We tell you upfront what we look at.
Yes. Self-employed applicants are welcome for both products. We rely on bank statements rather than salary slips.
Not yet — the car must have a clear title (no bank mortgage or lien). Once the loan is settled and the mortgage released, you're welcome to apply.
Money & Payments
Bank transfer to your UAE account, within 4 hours of signing. We never pay in cash.
No. The purchase price, monthly rent, buyback price, and any fees are stated in the offer before you sign. Read the offer carefully — every number that matters is in writing.
For Cash on Your Car, YUSR pays the insurance for the 6-month term. For Rent-to-Own, the agreement specifies who pays — most YUSR cars include insurance in the monthly amount.
Yes. For Cash on Your Car, you can pay the buyback price before month 6 and recover title early. For Rent-to-Own, ask your account manager — early settlement terms vary by car.
Still have a question?
Message us on WhatsApp — we usually reply within 15 minutes during business hours.